Kristina started her insurance career in July 2001 working for the largest private insurance agency in the nation, located in New York City. Originally from Serbia but raised in sunny Miami, a few winters in New York City were all that Kristina could handle. She ditched the winter coat and decided to defrost and move back to Florida. After four years in South Florida, she relocated to Orlando, all while continuing to work in insurance and earn her professional designations. Kristina joined Egis in 2014 as an Account Executive managing the insurance needs of Special Taxing Districts and Charter Schools, in North, Central, and West Florida. Kristina is a graduate of Florida International University. She holds the following professional designations: Accredited Advisor in Insurance (AAI), Certified Insurance Counselor (CIC), and Certified Risk Manager (CRM).
When not at work, Kristina likes to spend time with her husband Daniel and her two active boys. She also likes to travel, scuba dive, and watch documentaries.
Michelle services Egis’ clients in the role of Account Executive. She provides unsurpassed customer service to serve the needs of Egis’s clients and potential clients. Michelle manages Egis’s largest portfolio of Charter Schools and Community Development Districts located in South Florida. Michelle began her insurance career in 1996 working in the Public Entities department of a large commercial agency gaining experience working on wastewater and water treatment plants. Her book of accounts also included Fortune 500 companies. Michelle’s skills earned her a spot on a team that worked closely with Lloyds of London brokers to place complex shared multi-line property insurance for the global operations of high profile clients.
Originally from Dublin, Ireland, Michelle now calls South Florida home and has been an integral part of Egis Insurance and Risk Advisors since June 2013. Michelle graduated from the University of Florida earning her Bachelor of Arts degree cum laude with a major in Criminology. She also holds the Accredited Advisor in Insurance (AAI) designation.
Sue Newport is a Senior Account Manager at Egis Insurance and Risk Advisors. She developed a passion for insurance early on while working for Lumbermen’s Underwriting Alliance in their Governmental Affairs Department and attending her first year of college. After seven years working for this insurer, Sue moved to the retail agency side working for several large private and publicly held agencies throughout South Florida. Sue has held positions in customer service, marketing and sales, serving a host of industries plus a specialty in the life science industry.
Sue has been a licensed property and casualty agent since 1994. She earned a Certified Insurance Counselor (CIC) designation in 1998 and a Commercial Lines Coverage Specialist (CLCS) designation in 2018.
Sue is originally from Guatemala, lived in Arizona and Indiana before settling in Florida. When not at work, Sue enjoys spending time with her husband and blended family of five kids. Other interests include cycling, paddle boarding, golf, live music, and the arts.
Charisse joined Egis in 2015 as an Account Manager. Providing outstanding customer care, Charisse focuses on serving the needs of Special Districts in Central Florida. Previously, Charisse worked as a Commercial Account Manager for fifteen years at a large insurance brokerage firm in Central Florida. As a seasoned account manager, Charisse mastered providing quality service with efficiency. She is knowledgeable of all of her accounts and their coverages.
Charisse is an Orlando native. She enjoys the beach, cheering on her favorite sports teams (New England Patriots, Boston Red Sox & Florida Gators) and spending time with her husband and two children.
Ismary Cardoso is an Account Manager with Egis Insurance & Risk Advisors. Prior to joining Egis, Ismary worked for Insurance Office of America (IOA), where she developed a specialty in contractor’s risk programs. She is passionate about understanding the ever-changing risk exposures of public entities; as well as sharing her expertise while helping organizations mitigate and transfer those risks through insurance. In addition to her role at Egis, Ismary also teaches commercial insurance to help aspiring insurance agents pass the Florida Commercial Lines licensing exam.
Ismary is a Business Management graduate from Western Governor’s University. In addition, she is currently working on finishing her MBA from the same school. Ismary is a licensed Commercial Lines Agent in the state of Florida and holds the Chartered Property and Casualty Underwriter (CPCU), Accredited Advisor in Insurance (AAI), and an Associate in Risk Management (ARM) designations.
Ismary is originally from Cuba where she developed a professional background in Translation and Linguistics, becoming fluent in English, Spanish, and German. She enjoys dancing, traveling, learning about different cultures, and even researching technical terms in several languages.
Brent Grimmel is a member of the Egis management team. He is responsible for overseeing all agency operations including outreach, agency services, client retention, and agency growth planning. He provides a consultative approach to identifying insurance needs to keep the clients of Egis well protected. Brent offers insurance solutions to new clients while maintains ongoing communication with current clients to ensure their changing needs are met. Prior to joining Egis, Brent worked in aviation for over a decade in several roles: commercial pilot, flight instructor, and flight school management. Working in the aviation industry, Brent learned how to keep calm and effectively multitask when placed in a stressful position, allowing him to handle any situation. Aviation can also be a risky field, lending its self to develop and promote awareness of risk management strategies. All relevant traits to the work performed with Egis.
Brent earned his Bachelor of Science degree from the University of West Florida. Brent is licensed in both Commercial Lines insurance as well as Life, Health, and Annuities in the State of Florida; and, has earned several professional insurance designations: Accredited Adviser in Insurance (AAI), Certified Insurance Counselor (CIC), and Certified School Risk Manager (CSRM).
As Manager of Loss Control Services, Ryan is responsible for the oversight, development, and delivery of Egis’s tailored loss control services. As part of this role, Ryan works closely with Egis’ clients to assist them with risk identification and mitigation using a consultative approach. He provides guidance and training in the areas of safety, contractual risk transfer, hazard identification, and other loss control techniques to support Florida’s Special Districts and Public Charter Schools’ risk management efforts. Ryan got his start in risk management working for Liberty Mutual Insurance as a Risk Management Analyst. During this time, he was responsible for producing analytics that forecasted loss trends and supported the execution of loss control strategies. This included developing a risk management reporting process that leveraged key performance indicators, benchmarking, and gap analysis to provide a clearer picture of risk for senior leadership and stakeholders. Over the next 7 years, he honed his skills as a consultant, excelling at key risk management roles with large national accounts. Prior to joining Egis, Ryan worked as a Risk Engineering Consultant at The Hartford, further rounding out his creative and strategic approach to loss control.
Ryan earned a Bachelor of Science Degree in Business with a focus on Management Information Systems from the University of Central Florida and is an accredited Associate in Risk Management (ARM) and Certified Playground Safety Inspector (CPSI).
Eileen is a Senior Loss Control Consultant based out of our Boca Raton office. She works closely with Egis’ clients to help them identify and mitigate risk through practical application of targeted strategies. She adds a unique set of professional skills, excelling at process design and implementation, customer service, and training. A graduate from the College of the Holy Cross in Worcester, MA with a degree in English, Eileen applied her critical thinking and excellent communication skills to building a career in risk management. She enjoyed a 24-year tenure at Nordstrom, Inc. building their Health and Safety Management Program and driving its company-wide adoption in direct support of Nordstrom’s legendary customer service philosophy. Eileen bases her success in loss control on her approach–engaging stakeholders at all levels and providing methods for implementation that focus on simplifying and enhancing current processes rather than creating new ones.
In 2018, Eileen transitioned to the public sector, taking on a role within the Risk Management/Finance Division of Prince William County, VA as a Senior Safety Consultant. She partnered closely with county leaders to effectively drive improvement in their existing operations, procedures and methods. Since moving to Florida from the Washington, DC area, she has worked independently as a safety consultant. Eileen is an authorized OSHA trainer in General Industry standards and has experience conducting inspections in a variety of different environments including: retail, office, restaurant, warehouse/distribution, and parks/recreation.
In addition to being an accredited Associate in Risk Management (ARM), Eileen has also earned her Associate in General Insurance (AINS) designation and is a Certified Playground Safety Inspector (CPSI).
Chandra serves as the Claims Coordinator for Egis Insurance and Risk Advisors, and is based out of our Lake Mary office. She has over 20 years of claims experience and has worked with some of the industry’s highest-rated insurance carriers including Kemper, Progressive and Travelers. Over the course of her claims career, she’s held several roles including Automobile Appraiser, Senior Claims Representative and Injury Unit Manager. Chandra has investigated and resolved some of the most complex claims exposures, both inside and outside of litigation, and has a longstanding history of providing a customer-centered approach to claims handling.
Chandra earned her Bachelors of Arts degree from Savannah State University, where she majored in English with a minor in Sociology. She is a licensed All-Lines adjuster with the State of Florida and is currently working towards her Associate in Insurance Claims (AIC) designation.
Chandra is a native of Savannah, Georgia. During her free time, she enjoys volunteering, traveling and park hopping at the Walt Disney World Resort.
Andy Jimenez is a member of Egis management team. He is responsible for overseeing all of Florida Insurance Alliance’s day-to-day operations including underwriting, claims, compliance/reporting, and member advocacy. Andy also leads the Risk Services team, which specializes in providing Loss Control and Risk Management services to Florida’s Special Taxing Districts and Public Charter Schools.
Andy joined Egis Insurance & Risk Advisors in 2016 from Liberty Mutual Insurance, where, as Claims Manager, he led a team of Casualty specialists who were responsible for the handling and defense of both non-litigated and litigated complex liability and first-party claims.
Andy has over 17 years of experience in the insurance industry and has worked in a wide variety of positions including Sr. Casualty Specialist, Catastrophe Field Adjuster, and Claims / Risk Services Sr. Manager. He earned his Bachelors of Science degree from James Madison University in Harrisonburg, VA. He is a licensed All-Lines adjuster in the State of Florida and has earned several professional insurance designations including: Accredited Claims Adjuster, Associate in Claims, and Associate in Insurance Services. Andy is also an active member of Public Risk Management Association (PRIMA) and Risk Management Society (RIMS).
Andy is originally from Costa Rica but grew up in the Washington D.C. area. When he’s not in the office, you can find him hiking, kayaking, cycling, or recovering from injuries related to the aforementioned activities.
Tyler is an underwriter with Egis Insurance and Risk Advisors. Tyler analyzes risk factors and statistical data. His strong attention to detail lends itself to reviewing final reports for reinsurers, as well as creating proposals for public entities in Florida. Tyler began his career in Insurance in 2016 as an Underwriting Assistant for Egis Insurance and Risk Advisors. Since then, Tyler’s duties and responsibilities have continued to grow as he demonstrates his willingness to learn different aspects in his insurance career. In 2018, Tyler was promoted to Underwriter. Prior to joining Egis, Tyler worked for five years handling concerns of customers in a fast-paced industry, which gave him a strong problem-solving trait.
He is a graduate of the University of Florida where he earned a bachelor’s degree in Business Administration with a Major in Economics.
Crystal Foote is the Senior Underwriter at Egis Insurance and Risk Advisors. She joined the Egis team in 2019. She has extensive experience assessing risks, hazards and exposures to minimize potential losses, while maximizing growth and retention.
Crystal has over 30 years of experience in the insurance industry. Prior to joining Egis, Crystal worked at Nationwide insurance where she held many positions, including Commercial Underwriting Specialist, Senior Commercial Field Underwriter, and Liability Subject Matter Consultant.
Crystal has earned several professional designations: Chartered Property and Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Associate in Commercial Underwriting (AU), Associate in Reinsurance (ARe), Associate in General Insurance (AINS), Associate in Insurance Services (AIS), and Associate in Personal Insurance (API).
When not working, she enjoys spending time with her husband Doug, reading, watching baseball, or studying for her next insurance designation.
Stephanie is the Senior Staff Accountant at Egis. She handles many of the day-to-day accounting transactions related to billing, payments, and reconciliations. Her attention to detail and the ability to extrapolate information makes her key to Egis. Stephanie began her insurance career at Egis in February 2016 as a Staff Accountant. Since then, Stephanie’s responsibilities and duties have continued to grow as she expresses an interest in growing in the field of insurance. Prior to joining Egis, Stephanie worked in a fast-paced industry for five years solving customer concerns, which gave her creativity in finding solutions.
She is a graduate of the University of Central Florida where she earned a bachelor’s degree in Accounting. Stephanie is also a Notary Public in the state of Florida.
Patricia is the Controller of Egis Insurance and Risk Advisors. She is responsible for overseeing all accounting operations and financial reporting, establishing and monitoring internal controls, and enforcing policies and procedures. She also works closely with Florida’s Office of Insurance Regulation (OIR) and the National Association of Insurance Commissioners (NAIC) to make sure that Florida Insurance Alliance stays in compliance with federal and state laws and regulations.
Patricia started her insurance career in 2008 at an insurance company where she learned all facets of the business including claims, underwriting and reinsurance. She is a licensed CPA with 15+ years of accounting experience, and holds two bachelors’ and a master’s degree in Accounting from Florida International University. Patricia joined Egis in 2019 from Windhaven Insurance, where she led Windhaven’s accounting department as the Financial Controller.
Patricia is originally from Cuba. When she is not working, you will find her reading on the beach, playing tennis or working on her jab technique at the local boxing gym.
Chelsea is the Executive Assistant to the president of Egis Insurance and Risk Advisors. She works side by side with the President, Mark Grimmel, coordinating and overseeing administrative operations, providing administrative support, handling executive correspondence, and working on special projects. Her outgoing personality and organizational skills have earned her the roles of new member ambassador for the Florida Association of Special Districts (FASD) and committee member for the FASD Education Foundation. Chelsea previously worked at high-end retailers and was responsible for merchandising designer lines, organizing fashion events within the store, and offering one-on-one personal shopping. During her time there, she mastered predicting what people need before they know they need it.
Chelsea received her Associate of Arts degree from the University of Central Florida and her bachelor’s degree in Business Administration from Florida Atlantic University. She is also a licensed Commercial Lines Insurance Agent in the State of Florida.
Mark Grimmel is the President and Founder of Egis Insurance & Risk Advisors (Egis) with offices located in Boca Raton and Lake Mary, Florida. Egis, established in 2008, provides insurance and risk management services to Florida Public Entities, Special Taxing Districts, and Public Charter Schools. In 2011, Egis created a public entity insurance trust called the Florida Insurance Alliance (FIA) and serves as the Trust Administrator.Prior to creating Egis, Mark served as the Vice President of Property and Casualty Insurance Services for Hilb, Rogal, and Hobbs. Additionally, he worked for over 12 years in the accounting profession providing financial reporting and accounting services to mid to large sized businesses. During this time, he held the positions of Controller and Director of Operations for one of the largest privately held technical staffing firms in the country.
Mark earned a Business Administration Degree from Palm Beach State College and currently holds an Associate in Risk Management (ARM), Risk Management for Public Entities (ARM-P), Accredited Advisor in Insurance (AAI) and Certified Insurance Counselor (CIC) designations.
When not at work, Mark likes to spend time with his wife Kimberly and their two kids. He also enjoys fishing, hunting, and riding his motorcycle.